Terms & Conditions
1. INTRODUCTION
Fierce Interactive Limited TA Jumbl Staxx (‘Company’, ‘we’, ‘us’, or ‘our’) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, website, and related services (collectively, the ‘Platform’). We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other relevant privacy regulations.
2. INFORMATION WE COLLECT
We collect the following categories of information: – Account Information: Name, email address, username. – Device Information: IP address, device type, operating system. – Transaction Data: Purchase history and related details. – We do not store payment card details; all payments are processed by third-party providers (Stripe, Apple, Google).
3. PURPOSE OF PROCESSING
We process your personal data for the following purposes: – To provide and maintain the Platform and Services. – To enable purchases and trades of digital collectibles. – To comply with legal obligations and enforce our Terms and Conditions. – To market our digital trading cards using third-party trackers and analytics tools, in compliance with applicable laws.
4. LEGAL BASIS FOR PROCESSING
Under GDPR, we rely on the following legal bases: – Consent: For marketing and optional features. – Contract: To provide services you request. – Legitimate Interests: To improve and secure our Platform. – Compliance with Legal Obligations.
5. YOUR RIGHTS
You have the following rights under GDPR and CCPA: – Right to access, correct, or delete your personal data. – Right to data portability. – Right to restrict or object to processing. – Right to opt out of marketing communications. – Right to know what personal data we collect and how we use it. To exercise these rights, contact us at [email protected].
6. DATA SHARING AND TRANSFERS
We share data only as necessary: – With third-party payment processors (Stripe, Apple, Google). – With licensors for compliance and audit purposes. – With marketing and analytics providers for lawful advertising. Data may be transferred internationally with appropriate safeguards, such as Standard Contractual Clauses.
7. DATA RETENTION
We retain personal data only as long as necessary to provide services and comply with legal obligations. Payment details are never stored by the Company.
8. SECURITY MEASURES
We implement technical and organizational measures to protect your data. However, no system is completely secure. You acknowledge that transmission of data over the internet carries inherent risks.
9. LIMITATION OF LIABILITY
To the maximum extent permitted by law, Fierce Interactive Limited TA Jumbl Staxx’s liability for any claim arising out of or relating to the processing of your personal data is strictly limited to the amount you paid for the specific digital trading card or blind pack giving rise to the claim. We are not liable for indirect, incidental, consequential, or punitive damages.
10. INTELLECTUAL PROPERTY
All rights, title, and interest in and to the Platform, digital trading cards, and associated content remain vested in Jumbl Staxx Inc., its licensees and/or its licensors. Use of personal data does not confer any intellectual property rights.
11. DISPUTE RESOLUTION
Any dispute arising out of or relating to this Privacy Policy shall be governed by and construed in accordance with the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with this Privacy Policy. You waive any right to participate in a class action lawsuit or class-wide arbitration. All proceedings shall be conducted solely on an individual basis.
12. CONTACT US
If you have questions or wish to exercise your rights, contact us at: Email: [email protected]
Address:
Staxx, 3rd Floor, 86-90 Paul Street, London, England, EC2A 4NE
Last Updated: 15 December 2025
These Terms and Conditions (the “Terms”) govern your access to and use of Jumbl Staxx, a digital entertainment platform offering officially licensed digital trading cards (the “Platform”). By creating an account or using the Platform (including the Jumbl Staxx mobile app and website), you agree to be bound by these Terms, which form a legally binding agreement between you and Fierce Interactive Limited TA Jumbl Staxx (“Company”, “we”, “us”, or “our”). If you do not agree to any part of these Terms, you must not use the Platform. We may update these Terms from time to time by posting the revised Terms on the Platform, and the updated Terms will be effective when posted. Your continued use of the Platform after any changes signifies your acceptance of the revised Terms. Please read these Terms carefully, and refer to our Privacy Policy for information on how we collect, use, and share your personal data.
1. DEFINITIONS
For the purposes of these Terms, the following definitions apply:
1.1 “Account” means a registered user
account on the Platform, created by you, that enables access to our
services, including your profile, collection of digital items, transaction
history, and social features.
1.2 “Digital Trading Card” or “Digital
Collectible” means a licensed digital asset or trading card
offered on our Platform. Each Digital Trading Card consists of digital
content (such as images or artwork) associated with it. Digital Trading
Cards may be obtained by opening Blind Packs or through transfers or
purchases via the Marketplace. All Digital Trading Cards on the Platform are
digital goods and are not physical items.
1.3 “Blind Pack” means a digital pack
of one or more Digital Trading Cards available for purchase without knowing
the specific cards inside prior to opening (i.e. a “blind box”/randomized
content pack). Opening a Blind Pack will reveal the Digital Trading Cards
contained inside. An unopened Blind Pack itself is considered a Digital
Collectible and may be held, opened, or traded by the user.
1.4 “Marketplace” means the Platform’s
online marketplace where users who are eligible sellers may list and sell
their Digital Trading Cards or unopened Blind Packs to other users. The
Marketplace is powered by Stripe Connect, and transactions are facilitated
through Stripe’s payment services. The Marketplace is accessible worldwide
to buyers (except in restricted regions), and to sellers only in countries
supported by Stripe’s Connect’s standard service.
1.5 “Services” means all services,
functions, and features provided through the Platform, including the buying
of Blind Packs, opening packs, collecting Digital Trading Cards, the
Marketplace for user-to-user transactions, social features (such as viewing
profiles, liking cards, and following other users), and any other related
digital collectible services we offer.
1.6 “User” (also referred to as “you”)
means any person who accesses or uses the Platform or Services, whether by
creating an Account or otherwise.
1.7 “Licensed Content” means all
content incorporated in Digital Trading Cards or on the Platform that is
protected by intellectual property rights – for example, artwork, images,
characters, logos, and branding – that we use under license from third-party
rights holders. Licensed Content remains the property of its respective
owners and is used on the Platform with permission.
1.8 “Stripe” means Stripe, Inc. and its
affiliated entities, which provide payment processing services used by our
Platform, including facilitating payments for purchases and sales in the
Marketplace via the Stripe Connect program.
1.9 “Stripe Connect / Stripe Connect
Standard” refers to the payment platform integration we use to
enable user-to-user transactions on the Marketplace. Users who sell on the
Marketplace will be required to create or connect a Stripe account as a
“Connected Account” and are subject to Stripe’s Connected Account Agreement
and related Stripe terms.
1.10 “Prohibited Jurisdictions” means
any countries or regions to which we do not offer access to our Platform or
Services. This includes, without limitation, mainland China
and any country or region that is subject to comprehensive trade sanctions
or embargoes (e.g., North Korea, Iran, Syria, Cuba, Crimea, and other
territories as may be designated by UK, EU, US or UN sanctions). We may
update the list of Prohibited Jurisdictions from time to time in our
discretion.
(Note: Additional definitions of capitalized terms may be provided elsewhere in these Terms or within the context of specific provisions.)
2. ACCOUNT CREATION AND ELIGIBILITY
2.1 Account Registration: To use
certain features of the Platform (such as purchasing Blind Packs, accessing
your collection, or trading on the Marketplace), you must create an Account.
You agree to provide truthful, accurate, and complete information when
creating your Account and to keep that information updated. You must choose
a unique username (and, if required, a secure password). You are responsible
for maintaining the confidentiality of your login credentials and for all
activities that occur under your Account. If you become aware of any
unauthorized access to or use of your Account, you must notify us
immediately.
2.2 Age Requirements: You must be at
least 18 years old (or the age of majority in your jurisdiction) to create
an Account and use the Platform without parental
supervision. Minors who are 13 years of age or older may use
the Platform only with the involvement and consent of a
parent or legal guardian, and such parent/guardian is responsible for
supervising the minor’s use and ensuring compliance with these Terms. By
creating an Account, you represent that you meet the applicable age
requirement. If you are a parent or guardian creating or allowing an Account
for a minor, you agree to these Terms on the minor’s behalf and are fully
responsible for the minor’s use of the Platform.
2.3 One Account; Personal Use: Each
user may register a single Account for personal, non-commercial use of the
Services. You must not create multiple accounts or open accounts on behalf
of someone else, and you must not share or transfer your Account to others
without our explicit permission. The Platform and Services are for personal
entertainment and collecting purposes only; any commercial use (except as
expressly permitted, such as selling collectibles on the Marketplace as a
user) is prohibited.
2.4 Account Security: You agree not to
allow any other person to access the Platform through your Account. You are
responsible for all usage of the Platform under your Account, including any
purchases or transactions made, whether or not authorized by you. We will
not be liable for any loss or damage arising from unauthorized use of your
Account (e.g., if you fail to keep your password secure). We reserve the
right to suspend or terminate any Account that we believe may have been
compromised or is being used fraudulently or in violation of these Terms.
2.5 Location and Sanctions
Restrictions: By creating an Account or using the Platform, you
represent that (a) you are not located in, under the
control of, or a national/resident of any Prohibited Jurisdiction, and (b)
you are not identified on any applicable sanctions or prohibited parties
list. We may restrict or terminate Accounts that are or become associated
with prohibited regions or persons, and may block IP addresses or payment
methods originating from such areas. You are responsible for complying with
all import, export, and re-export control laws and sanctions in your use of
the Platform. Using VPNs or other technical measures to circumvent
geo-restrictions is a violation of these Terms.
2.6 Account Verification (KYC): Certain
functionalities of the Platform – in particular, selling
Digital Collectibles on the Marketplace or engaging in higher-value
transactions – may require you to undergo identity verification and
know-your-customer (KYC) checks to our satisfaction and/or to the
satisfaction of our payment providers. You agree to provide accurate
information and documents as requested for verification purposes and
acknowledge that access to parts of the Services (for example, Marketplace
selling features or higher purchase limits) may be denied or restricted if
you do not pass required verification checks. The information you provide
for KYC must match your Account details (e.g., your legal name and identity
documents must correspond to the information in your Account). We reserve
the right to reject, suspend, or terminate your Account or certain
activities if verification is not completed to our satisfaction.
2.7 Account Suspension and Use of Others’
Accounts: We may temporarily or permanently suspend, restrict,
or terminate your Account if we suspect that you have violated these Terms
or any law, or if your conduct is otherwise inappropriate, unlawful, or in
violation of others’ rights (see Section 11 on Termination). You also agree
that you will not use any Account other than your own or access the Account
of any other user at any time without permission.
3. DIGITAL GOODS OWNERSHIP AND LICENSE
3.1 Ownership of Digital Trading Cards:
When you obtain a Digital Trading Card or Blind Pack on Jumbl Staxx (whether
by purchase, trade, or promotional grant), you do not acquire
ownership of any intellectual property rights in the Digital
Content (such as the artwork or characters) associated with that digital
item. Instead, you acquire limited, personal, non-exclusive,
non-transferable (except as permitted through the Marketplace),
non-sublicensable, revocable rights to access and use that
Digital Trading Card as described below. All title, ownership, rights,
copyright and intellectual property rights in the Digital Trading Cards (and
their content) and visual and creative content and representation on the
Jumbl Staxx platform vest in and remain with Jumbl Staxx, Inc. its licensees
and/or its licensors at all times.
3.2 License to Use Digital
Collectibles: Subject to your compliance with these
Terms, the Company grants you a limited, personal,
non-exclusive, non-transferable (except as permitted through the
Marketplace), non-sublicensable, revocable license to
access, use, and display the Digital Trading Cards and other digital
collectibles you have obtained, solely for your own personal,
non-commercial entertainment use and only within the
Platform’s authorized environment. This means you can view,
showcase, and trade your digital cards using our Services, but you
cannot otherwise reproduce, distribute, or commercially exploit
any of the Digital Content. Except for the limited license expressly granted
to you in these Terms, no proprietary rights or title in
the Digital Trading Cards or their content are transferred to you. You
acknowledge that you have no legal ownership or title in the digital
images or intellectual property associated with your Digital Trading
Cards – you own only the licensed digital collectible record in
your Account.
3.3 License Restrictions: You may
not, nor may you permit any third party to: (a) modify or
create derivative works of any Digital Trading Card’s content (e.g. alter
the artwork or graphics); (b) use any Digital Trading Card content
(including characters, names, or images) outside the Platform or for any
commercial purpose (for example, you cannot use the artwork from a card to
create merchandise or promotions); (c) attempt to extract, download, or
reverse-engineer any digital content or software from the Platform,
including the digital assets themselves, except as allowed by law; (d) use
the Digital Trading Cards or Platform in a manner that violates the
intellectual property or other rights of the Company, its licensees and/or
licensors, or in a manner not expressly permitted by us in writing. Any use
of Digital Trading Cards or the Platform that is not expressly allowed by
these Terms is prohibited and may result in termination of your licenses.
3.4 No Real-World Value or Redemption: Digital Trading Cards and Blind Packs are digital items with no inherent monetary value outside the Platform. They are not currency, and are not redeemable for cash or exchangeable for anything of real-world value by the Company outside the platform. The Platform does not guarantee that any digital collectible can be sold or traded for real money or anything of value. While we provide a Marketplace that allows users to buy and sell collectibles, any such value is determined by user demand in the Marketplace and not by the intrinsic value of the digital content. We do not and will not exchange your digital items for cash; the only way to potentially liquidate a digital collectible for money is by selling it to another user via the authorized Marketplace (subject to eligibility and fees).
3.5 Transfers and Off-Platform
Transactions: You are only permitted to sell, trade,
gift, or transfer Digital Trading Cards or Blind Packs through the
Platform’s provided features (such as the Marketplace or any official
trading/gifting mechanism we implement). Any sale, transfer, or
attempted transaction of digital collectibles outside of
our Platform is strictly prohibited. For example, you may not attempt to
sell your Account or any digital cards on third-party websites or
marketplaces, and you may not conduct trades for cash or other goods outside
the Platform. Such unauthorized transactions are a violation of these Terms
and may result in permanent Account termination. We are not responsible for
and will not recognize or support any transactions regarding Digital Trading
Cards that occur outside of our Platform.
3.6 Blind Packs and Randomized Content: When you purchase or obtain a Blind Pack, you acknowledge that the contents are random and reveal the time of opening. There is no guarantee of the specific cards or the rarity/value of any card you will receive from a Blind Pack. By opening a Blind Pack, you agree to accept the outcome of the random allocation of Digital Trading Cards. All Blind Pack openings are final, and the outcome (the specific cards received) cannot be reversed or refunded once revealed.
3.7 Reserved Rights: All rights in and
to the Platform, Services, Digital Trading Cards, and all content therein
that are not expressly granted to you in these Terms are reserved by the
Company, Jumbl Staxx, Inc. and its licensors. If your license to any digital
item is terminated (for example, if your Account is terminated for a breach
of these Terms), you will no longer have access to the corresponding Digital
Trading Cards, and we may delete or reclaim those items without compensation
to you, as those items are licensed and not owned by you.
4. MARKETPLACE USE AND PAYMENT PROCESSING
4.1 Marketplace Overview: The Platform
includes a peer-to-peer Marketplace where users can list
for sale, sell, purchase, or trade Digital Trading Cards and unopened Blind
Packs with other users. The Marketplace provides a structured environment
for such transactions, and all sales on the Marketplace are facilitated
through our third-party payment provider, Stripe, via Stripe Connect.
All Marketplace transactions are directly between users – the
selling user (“Seller”) and the buying user (“Buyer”). The
Company is not a buyer or seller in these user-to-user
transactions, but rather provides the platform to facilitate the transaction
and may act as a limited agent for the Seller to collect payment on their
behalf. When a sale is completed, the Digital Collectible is transferred
from the Seller’s Account to the Buyer’s Account within the Platform, and
payment is processed accordingly.
4.2 Seller Eligibility: In order to
list and sell items on the Marketplace, you must meet the following
conditions:
- You must be at least 18 years old (or the age of majority in your country) and capable of entering into a binding contract or if under 18 years of age but 13 years or older and duly assisted by your parent or legal guardian.
- You must be residing in a country that is supported by Stripe Connect for payouts. If your country is not supported, you are not permitted to sell on the Marketplace. (A list of supported countries can be found on Stripe’s website or our FAQ, and we may provide guidance on eligibility. This generally includes many countries in North America, Europe, etc., but excludes certain regions such as mainland China and other Prohibited Jurisdictions).
- You must successfully create or connect a Stripe account through our Platform’s Stripe Connect onboarding. This will require you to accept Stripe’s Connected Account terms and provide any required KYC information to Stripe (such as identity, bank details for payouts, tax information, etc.).
- You must continue to comply with Stripe’s requirements and our Terms. If Stripe or the Company determines you have violated any policy (for example, engaging in prohibited business activities, fraud, or misrepresentation), your selling privileges may be suspended or revoked.
By attempting to sell on the Marketplace, you authorize us to provide your necessary registration information to Stripe for the purpose of establishing a Connected Account, and you agree to be bound by Stripe’s Connected Account Agreement and any applicable Stripe Services Agreement. We have no responsibility for Stripe’s decisions or actions regarding your account with them, and any issues with receiving payouts should be addressed with Stripe after you have completed all steps on our Platform.
4.3 Buyer Eligibility: The Marketplace
is open to buyers globally, except in Prohibited Jurisdictions. As a Buyer,
you can purchase digital items from Sellers using the payment methods
supported (e.g., credit/debit card or other methods as offered by Stripe).
By making a purchase, you agree that you are not located in a Prohibited
Jurisdiction and are not prohibited from engaging in such transactions under
any applicable laws.
4.4 Marketplace Transactions and
Payments: When a Buyer purchases an item from a Seller on the
Marketplace, the transaction will be processed by Stripe. The Buyer will be
charged the purchase price (plus any applicable fees or taxes), and Stripe
(on behalf of the Seller and us) will collect the funds. The digital item
will then be transferred to the Buyer’s Account. Upon a successful
sale, funds (minus any fees) will be credited to the Seller’s Stripe
Connected Account. The Seller will receive the proceeds to
their designated bank account according to Stripe’s payout schedule and
policies. We (the Company) may charge a commission or transaction fee for
each Marketplace sale (for example, a percentage of the sale price or a flat
fee), which will be deducted automatically as part of the transaction. Any
such fees will be disclosed in advance either in our Fee Schedule or at the
point of listing or sale. By using the Marketplace, Sellers
authorize us to deduct any applicable fees and Stripe’s processing fees
from the gross proceeds of their sales.
4.5 No Circumvention & Off-Platform
Sales: All sales and payment for Marketplace transactions must
be completed through the official Platform and Stripe integration. You agree
not to attempt to circumvent the payment process or fees – for example, you
should not attempt to negotiate a sale with another user outside of the
Platform or attempt to receive payment by alternate means. If a user
suggests completing a transaction outside the Platform, you should refuse
and report the incident to us. Any transactions conducted outside the
Platform are in violation of these Terms, are not protected or
recognized by us, and could result in account
termination as noted in Section 3.5.
4.6 Finality of Sales: All
sales and purchases on the Marketplace are final. Once a
transaction is executed (i.e., payment is made and the digital item is
transferred), it cannot be reversed except in cases where
we (at our sole discretion) decide to cancel or reverse a transaction due to
a clear error or violation (for example, a technical glitch causing an
incorrect price, or fraud by the Seller). Buyers should review listings
carefully before purchase, and Sellers should ensure they want to sell
before listing an item. We do not offer refunds or returns
for digital collectibles purchased from other users on the Marketplace. If
you believe there are extraordinary circumstances (such as fraud or
unauthorized use of your payment method) affecting a Marketplace
transaction, you must contact us and/or Stripe immediately, but we cannot
guarantee resolution in your favor.
4.7 Disputes Between Users: Because
Marketplace transactions are between a Buyer and a Seller, any disputes or
issues with the item (for example, if an item is not as described in its
metadata or if there was an error) generally should be resolved between the
users. The Company is not responsible for the behavior of Buyers or
Sellers, or for making sure a Buyer or Seller completes a
transaction in a satisfactory manner. That said, we may in our discretion
try to mediate or assist with certain dispute resolutions to maintain a fair
environment, but we are not obligated to do so. If a Buyer initiates a
chargeback or payment dispute with their bank or card issuer, the matter
will be handled through Stripe’s processes, and this may result in reversal
of the transaction. In such cases, we reserve the right to recover the
digital item (return it to the Seller) or take other appropriate actions.
Sellers assume the risk of payment reversals; if a sale is
reversed by Stripe or a payment provider, the Company may deduct the
disputed amount from the Seller’s Connected Account or require reimbursement
from the Seller, and possibly return the item to them (if it hasn’t been
resold or otherwise cannot be returned, the Seller might simply lose the
item and the payment).
4.8 Taxes: Sellers and Buyers
are responsible for any taxes, duties, or other governmental
levies that apply to their transactions. We do not provide tax
advice, and it is your responsibility to report and remit any taxes due to
the appropriate authorities. The sale or purchase of digital items may be
subject to sales tax, VAT, GST, or other taxes depending on your
jurisdiction. We may be required to collect certain taxes on purchases and
will inform you at checkout if that is the case. Similarly, we may be
required to report certain earnings of Sellers to tax authorities or to
withhold taxes in some jurisdictions. By using the Marketplace, you agree
that we (or Stripe on our behalf) may collect applicable taxes from you and
that you will provide any tax identification information as required for
compliance.
4.9 Compliance with Stripe and Laws:
All users agree to abide by Stripe’s policies and all applicable laws when
participating in Marketplace transactions. Prohibited
Transactions: You may not use the Marketplace to engage in any
activity that is illegal, fraudulent, or that violates Stripe’s Restricted
Business or Acceptable Use rules (such as money laundering, sale of illegal
goods, etc.). We and/or Stripe may suspend or terminate your ability to
transact (buy or sell) if we suspect any such activities. You also agree to
cooperate with any investigation into Marketplace transactions as we or
Stripe request, and acknowledge that we may share information about
Marketplace activities with Stripe and law enforcement as necessary.
4.10 Marketplace Availability: We
reserve the right to modify, suspend, or discontinue the Marketplace (or any
part of the Services) at any time. We may also impose limits on certain
features or transactions, or restrict access for unverified accounts or
accounts suspected of misconduct. We shall not be liable for any loss of
potential sales or purchases or any other impact on you due to actions taken
to maintain the integrity of the Platform or to comply with legal
requirements. The Marketplace is a privilege of the Platform, not a
guaranteed right, and its functionality and policies may change as we evolve
our services.
5. PURCHASES AND PAYMENT TERMS
5.1 Purchasing Blind Packs (Primary Sales): Users can purchase Blind Packs of digital trading cards through our Platform’s store, subject to availability. When you purchase a Blind Pack (or any other digital product directly from us), you may be using real currency via the payment methods we support (e.g., credit card, PayPal, app store in-app purchases, etc. depending on platform). Prices for Blind Packs will be displayed in the applicable currency (for example, USD, GBP, EUR, or other local currency as available) and are inclusive or exclusive of taxes as indicated. By confirming a purchase, you agree to pay the shown price and any indicated fees or taxes.
5.2 App Store Purchases: If you are using the mobile app, purchases of digital goods (like Blind Packs) may be processed via the Apple App Store or Google Play (or other platform stores) if you use in-app purchase mechanisms. Such purchases are subject to the terms and payment conditions of the respective app store. You understand that we do not control the payment process of third-party app stores, and any billing issues or refund requests for in-app purchases should be addressed with those platform providers (to the extent their policies allow). However, note that because the products are digital content delivered immediately, refunds may not be provided by the app stores in many cases.
5.3 Currency Conversion and Fees: If your payment is made in a currency different from the currency in which prices are listed, your payment provider or bank may charge currency conversion fees or use an exchange rate that differs from market rates. You are responsible for any fees associated with your chosen payment method (for example, credit card processing fees, foreign transaction fees). We are not responsible for losses due to currency fluctuations or fees imposed by third parties.
5.4 No Refunds for Digital Content: All purchases of digital goods (including Blind Packs and any in-app virtual items) are final and non-refundable, except where required by law. Once you have purchased a Blind Pack or other digital item from us and it has been delivered to your Account (or device), you do not have the right to cancel the purchase or receive a refund. Given the nature of digital content, there is no way to return a digital item once delivered. We reserve the right, however, to refund or credit users in exceptional circumstances (e.g., prolonged technical issues with an item, or as required under consumer protection laws), but this is at our sole discretion. In jurisdictions that have “cooling-off” periods or statutory refund rights for digital content, you hereby consent to the immediate delivery of the digital content upon purchase and acknowledge that you thereby waive any right to withdrawal or cancellation that might apply (to the fullest extent permitted by law).
5.5 Errors and Corrections: We strive to provide accurate price and product information. However, if we discover an error in pricing or description of an item you have ordered (for example, a Blind Pack listed at an incorrect price), we reserve the right to cancel the purchase (before delivery to your account) and refund any amount you paid. We will contact you as soon as possible to inform you of any such issue. We also reserve the right to refuse or limit any order if fraud or unauthorized activity is suspected.
5.6 Promotional Offers and Virtual Currency: The Company may, from time to time, offer promotional credits, discount codes, or other offers. Any such promotions are subject to their own terms and may be withdrawn at any time. If the Platform offers any form of virtual currency or credits for purchase or as rewards (for example, if in the future we introduce coins or tokens to be used in-app), any such virtual currency will not be real money, will not be transferable outside the Platform, and will be governed by these Terms and any additional terms we provide. Virtual currency would have no cash value and cannot be redeemed for cash, and we could modify or eliminate such virtual currency at our discretion. (As of the Last Updated date, Jumbl Staxx operates with real currency payments and does not use a proprietary virtual currency for purchases, but this is subject to change.)
5.7 Payment Processing: All payments you make to us (whether for Blind Packs or other services) will be processed via third-party payment processors (such as Stripe, PayPal, or app stores). These payment processors have their own terms and privacy policies, and by making a payment you agree to those terms. The Company does not collect or store full payment card details; that information is handled by the third-party processor. We are not responsible for any payment processing errors or security issues arising from the payment processor, but we will use reasonable efforts to assist in resolving issues if we can.
5.8 Unauthorized Purchases: You are responsible for any purchases made through your Account. If you suspect that an unauthorized purchase has been made using your Account, you must notify us and your payment provider immediately. We will investigate and, if we determine the purchase was indeed unauthorized (e.g., due to theft of credentials), we may assist in reversing the charge or providing a refund, but we cannot guarantee that outcome. Protect your account and devices to prevent unauthorized use (see Section 2.4 on Account Security).
5.9 Subscription Services: (If applicable) If the Platform offers any subscription-based services or features, additional terms will be provided for those at the time of subscription sign-up. Any recurring payments will require your consent, and you can cancel as described in the specific terms for that subscription. Unless otherwise stated, subscriptions will auto-renew for successive periods of the same length, and you will be charged in advance of each period. No refunds will be provided for unused portions of subscription periods except as required by law or stated in the subscription terms.
6. INTELLECTUAL PROPERTY RIGHTS
6.1 Platform Content: The Platform, including all material and content on our website and app (such as software, design, text, graphics, images, video, information, and other content, collectively “Platform Content”), is owned by or licensed to the Company and is protected by copyright, trademark, and other intellectual property laws. Jumbl Staxx and associated logos, graphics, unique features, and service names are our trademarks or trade dress. You may not use our intellectual property (including our trademarks and copyrighted materials) without our prior written consent, except as necessary for your personal use of the Services in compliance with these Terms. You must not remove, obscure, or alter any copyright notices, trademarks, or other proprietary rights notices affixed to or contained within the Platform.
6.2 Third-Party IP (Licensed Content): Many of the Digital Trading Cards on Jumbl Staxx feature officially licensed content from third-party intellectual property owners (for example, images or characters from certain brands, franchises, or artists). All such Licensed Content remains the property of its respective owners. The Company’s rights to use that content are governed by license agreements with those owners. Your use of a Digital Trading Card containing Licensed Content is limited by the same restrictions outlined in Section 3 (Digital Goods License) – you receive the right to enjoy the content within the Platform only, and you receive no ownership or commercial rights in the underlying characters, artwork, or other IP. The names and logos of third-party products or entities on or within the Platform (e.g., the name of a franchise depicted on a card) are used for identification purposes only and may be trademarks of their respective owners. Nothing in these Terms grants you any rights to use any trademarks, service marks, or logos of third-party rights holders.
6.3 User-Generated Content: If the Platform allows you to create, submit, or share any content (for example: profile pictures, usernames, bios, comments, forum posts, messages, or any other content that users can input – collectively “User Content”), the following applies:
- License to Us: By submitting or posting User Content on the Platform, you grant the Company a worldwide, royalty-free, sublicensable, transferable license to use, copy, modify, distribute, display, and perform that User Content in connection with providing and operating the Platform and our business (including for marketing and promotional purposes, in any media, with attribution to your username as appropriate). This license is granted for as long as your User Content is protected by intellectual property rights. This allows us, for example, to display your profile picture or show your posted comments to other users, and to use screenshots or content in promotional materials for the Platform.
- Your Responsibility: You represent and warrant that you own or have all necessary rights and permissions to the User Content you provide, and that sharing it on the Platform does not violate any third-party rights (including intellectual property, privacy, or publicity rights) or any laws. You remain solely responsible for the content you share and the consequences of sharing it.
- No Infringing or Offensive Content: You may not post or transmit any User Content that is illegal, infringing, defamatory, obscene, pornographic, hateful, or otherwise objectionable or that violates any law or others’ rights. This includes content that harasses, bullies, or harms others, or that is discriminatory (e.g., based on race, religion, gender, etc.), or that contains malware or spam. We reserve the right (but do not assume the obligation) to remove or disable any User Content that we believe violates these Terms or our policies, or for any reasonable reason, at any time without notice. However, the responsibility for content lies with you, not with the Company.
- No IP Claims against Us: To the maximum extent permitted by law, you agree not to assert any moral rights or similar rights you might have in your User Content against the Company or its transferees. You also agree that the Company has no obligation to provide any compensation for use of your User Content within the scope of the license you granted, and you acknowledge that other users may view, interact with, and even screenshot or share your User Content as part of using the Platform.
6.4 Feedback: If you provide us with any suggestions, ideas, bug reports, or other feedback about the Platform (“Feedback”), you acknowledge that such Feedback is given voluntarily. We are free to use, disclose, reproduce, license, or otherwise distribute and exploit the Feedback as we see fit, without any obligation or compensation to you. You agree that any Feedback you provide is not confidential and that we may use it without restriction.
6.5 Prohibited Use of IP: You agree not to use any content obtained from the Platform (including Digital Trading Card images or data) in any manner that infringes our or any third party’s intellectual property rights. This means, for example, you will not: print out images on the cards to sell merchandise, create NFTs or blockchain tokens using the art, use our logos in your own app or website without permission, or otherwise misuse the intellectual property from the Platform.
6.6 Copyright Infringement Policy: We respect intellectual property rights and expect our users to do the same. If you believe that any content on the Platform infringes your copyright or other IP rights, please notify us in writing with details of the infringement. We will respond to copyright takedown notices in accordance with applicable law (such as the Digital Millennium Copyright Act (DMCA) in the US, if applicable). We may remove or disable content alleged to be infringing and terminate the accounts of repeat infringers when appropriate. Our designated contact for IP infringement claims can be found in our support section or at the contact address provided in these Terms.
7. USER CONDUCT AND COMMUNITY GUIDELINES
We strive to foster a safe, enjoyable, and respectful community on Jumbl Staxx. By using the Platform, you agree to abide by the following rules of conduct:
7.1 Compliance with Laws: You will use the Platform and Services only for lawful purposes and in accordance with all applicable laws and regulations. You are responsible for your own actions and communications while using the Platform.
7.2 No Harmful or Abusive Behavior: You must not engage in any behavior that is harassing, threatening, bullying, racist, sexist, abusive, or that instigates hatred or violence toward individuals or groups. This includes via any user interactions, usernames, profile content, or messages. Personal attacks, stalking, or doxxing (publishing personal information of others) are strictly prohibited.
7.3 No Fraud or Misrepresentation: You must not impersonate any person or entity, or falsely claim an affiliation with any person or entity. Do not fraudulently misrepresent yourself or your intentions on the Platform. For example, do not claim to be an official representative of a brand or of Jumbl Staxx if you are not, and do not engage in scams or deceptive practices (such as promising something in exchange for a card and not delivering).
7.4 No Cheating or Unauthorized Access: You must not use, develop, or distribute any cheats, automation software (bots), hacks, mods, or any other unauthorized third-party software designed to modify or interfere with the Platform. You also must not attempt to gain unauthorized access to any part of our systems or data (no hacking, scanning, or testing the vulnerability of our networks). Any form of manipulating the outcome of pack openings or Marketplace transactions through technical or social engineering means is forbidden. Keep the gameplay and trading fair for everyone.
7.5 No Spamming or Disruptive Activity: You must not spam others with unwanted messages, offers, or requests. This includes repetitive posting of the same content, excessive self-promotion, or advertisements not related to the Platform’s purpose. Additionally, do not disrupt the normal flow of dialogue or otherwise act in a manner that negatively affects other users’ ability to enjoy the services (such as flooding chats or forums, if such exist, with excessive content).
7.6 Social Features and Respecting Privacy: The Platform’s social features (such as liking cards, following users, and viewing profiles or collections) are provided to enhance the community experience. Use these features respectfully. For example, do not use follows/likes as a means to harass or spam others (e.g., rapidly following/unfollowing to get attention). Respect other users’ privacy settings – if a user’s profile or collection is private, do not attempt to access it through illegitimate means. If your profile is public, you acknowledge that the information you share (like your username, avatar, bio, and collection showcase) will be visible to others in the community. Do not misuse information you learn about other users (such as which cards someone owns) to harass or scam them.
7.7 Content Standards: If you are able to post any content (text, images, etc.) on the Platform, it must adhere to basic content standards. This means no obscene, sexually explicit (especially not involving minors), defamatory, or illegal content. If, for example, profile pictures or avatars are allowed, they should be appropriate for a general audience (no graphic violence, hate symbols, nudity, etc.). We reserve the right to determine what content is appropriate in our community and to remove content or take action against accounts that post inappropriate content.
7.8 Reporting and Moderation: We encourage users to report any violations of these rules or any other inappropriate behavior to us. We may provide in-app tools for reporting or you can contact customer support. While we may not pre-screen all user behavior or content, we have the right (but not the obligation) to monitor and record interactions on the Platform. If we find (or receive reports) that you have violated these conduct rules or any of these Terms, we may take any enforcement action we deem appropriate, including warning you, removing content, suspending features, or terminating your Account (with or without notice).
7.9 No Liability for User Conduct: You understand that we do not guarantee the conduct of any other users, and we are not responsible for the behavior, statements, or User Content of users. However, we will make good faith efforts to address violations of these rules when they are brought to our attention. Use common sense and caution when interacting with others on any online platform, including Jumbl Staxx. If you have a dispute with another user, you release us (and our officers, directors, employees, and agents) from any claims, demands, or damages of any kind arising from or connected with such dispute.
7.10 Community Guidelines: We may publish additional community guidelines or policies for user conduct (for example, rules specific to forums, chat, or trading etiquette). Any such guidelines are incorporated into these Terms by reference, and you agree to follow them as applicable. In case of a conflict between the community guidelines and these Terms, these Terms will govern to the extent of the conflict.
8. PRIVACY AND DATA
8.1 Privacy Policy: Your privacy is important to us. Please review our Privacy Policy, which explains what information we collect from you and how we use, share, and protect it. The Privacy Policy is incorporated into these Terms by reference. By using the Platform, you acknowledge that you have read and understood our Privacy Policy and consent to the collection and use of your data as described therein.
8.2 Account Data: In order to provide the Services (like account management, transaction processing, and social features), we collect certain personal data, such as your name, email, username, and payment details. We use this information in accordance with our Privacy Policy, for purposes including providing the Platform functionality, communicating with you, and complying with legal obligations (such as KYC/AML requirements or responding to lawful requests by authorities).
8.3 Social Features and Public Information: As noted in Section 7.6, if you choose to make your profile or certain information public, that information can be seen by others. Any content you voluntarily disclose for public display (such as a public profile or showcasing your collection) is considered public information. You acknowledge that we cannot control how other users may use that public information. Please use caution when sharing personal details about yourself in any public area of the Platform. If you follow others or they follow you, other users may see that social connection (e.g., a user might see that you liked a card or are following them). By using these features, you consent to the visibility of such interactions.
8.4 Payment Information: For purchases and Marketplace transactions, payment processing is handled by third-party providers (such as Stripe or app stores). We generally do not store your sensitive payment information (like full credit card numbers), but such information may be stored by the third-party payment processors. We may store basic transaction information (e.g., that you purchased a certain pack at a certain time, or that you sold a card for a certain amount) for record-keeping, support, and compliance purposes. All such information is handled in line with our Privacy Policy and applicable data protection laws.
8.5 Data Security: We implement security measures intended to protect your personal information and the integrity of our Platform. However, no system is perfectly secure. You acknowledge that any information you provide or store in your Account is at your own risk and that we cannot guarantee absolute security. In the event of any data breach that affects your personal information, we will notify you and take required steps in accordance with applicable laws.
8.6 Communication and Notices: We may send you service-related communications (e.g., account verification, transactional notifications, security alerts) and, where permitted, marketing communications. For details or to manage your communication preferences, refer to the Privacy Policy or settings within your Account. Electronic notices will be considered received by you within 24 hours of the time posted or sent.
8.7 Third-Party Links or Integrations: The Platform may contain links to third-party websites or services (for example, a link to a social media page, or integration with a third-party content provider). If you click those links or use those services, you understand that you are leaving our Platform and that this Terms and our Privacy Policy will no longer apply. Your interactions with third-party sites are governed by the terms and policies of those sites, not ours. We are not responsible for the content or practices of any third-party websites or services.
8.8 Children’s Privacy: We do not knowingly collect personal information from children under 13. If you are under 13, you are not permitted to use the Platform or provide any personal information to us. If we become aware that we have collected personal data from a child under 13, we will take steps to delete such information. If you are a parent or guardian and believe we have obtained information about a child, please contact us so we can delete it.
8.9 Data Transfers and Storage: You agree that we may process, store, and transfer your data in and to the United Kingdom, United States, and other countries which may have data protection laws that are different from those in your country. We will take measures to ensure that adequate protections are in place for your personal data in compliance with applicable law.
8.10 Data Retention: We will retain your information for as long as needed to provide you the Services, for the purposes outlined in the Privacy Policy, and as required or permitted by law. If you delete your Account (or if we terminate it), we may still retain certain information as necessary for legal, audit, or legitimate business purposes (e.g., transaction records may be retained for financial reporting).
9. DISCLAIMERS OF WARRANTIES
9.1 “As Is” and “As Available”: You expressly understand and agree that your use of the Platform and Services is at your sole risk. The Platform (including all content, functionality, digital items, and services provided therein) is provided on an “AS IS” and “AS AVAILABLE” basis without warranties of any kind, either express or implied. To the fullest extent permitted under applicable law, the Company, its affiliates, licensors, and service providers disclaim any and all warranties of any kind, whether statutory, express, or implied, with respect to the Platform and Services, including but not limited to implied warranties of merchantability, satisfactory quality, fitness for a particular purpose, non-infringement, and any warranties arising out of course of dealing or usage of trade. We make no warranty that the Platform will meet your requirements or expectations, that it will be uninterrupted, timely, secure, or error-free, or that any defects or errors will be corrected.
9.2 Collectibles and Content: The Company makes no warranty or representation regarding the availability, quality, or value of any Digital Trading Cards or content on the Platform. **Digital collectibles on Jumbl Staxx are intended for personal enjoyment and not as investments. We do not guarantee that any Digital Trading Card will retain or increase its value, and you acknowledge that the prices of collectibles can be volatile and subjective, and you may lose perceived value in items over time. All probabilities, pack odds, or item rarities (if communicated) are accurate to the best of our knowledge but are not guaranteed.
9.3 No Financial Advice: Nothing on the Platform or in these Terms constitutes financial or investment advice. Any information about market trends, recent sale prices, or the rarity of items is provided for informational purposes only. You should use your own judgment and consider your own financial situation before spending money on digital collectibles. Collectibles are not securities or financial instruments, and purchases on our Platform are not an investment in any enterprise.
9.4 User Conduct and Interactions: We do not guarantee the authenticity, quality, or legality of any user-generated content or user-to-user transactions. We do not warrant that other users will actually complete transactions or act in good faith. While we provide rules and tools to help secure the community, you may encounter inappropriate or fraudulent behavior by others, and engaging with the Platform is at your own risk. We are not liable for the conduct of any user or third party on the Platform, though we reserve the right to take action as described elsewhere in these Terms.
9.5 Third-Party Services: The Company is not responsible for services and content provided by third parties, including Stripe or other payment processors, app stores, network providers, or licensing partners. We make no guarantees regarding, and disclaim liability for, the actions or omissions of any third-party service used in connection with the Platform. For example, we do not guarantee that Stripe’s services will be error-free or that payments will always process without issue; any issues arising from third-party platforms must be resolved with those providers, though we will reasonably assist if possible.
9.6 Technology and Security: You acknowledge that use of the internet and software has inherent risks. The Platform may be subject to limitations, delays, and other problems inherent in the use of the internet and electronic communications (e.g., data breaches, viruses, malware, or service outages). We are not responsible for any damage to your device, loss of data, or other harm that results from your access to or use of the Platform. While we strive to protect our systems, we do not warrant that the Platform is free of viruses or other harmful components. We encourage you to use reputable anti-virus and security software.
9.7 Regulatory Uncertainty: Digital collectibles and online marketplaces exist in a developing regulatory environment. We cannot predict how laws around digital goods, virtual currencies, or online transactions might change. We make no warranty that the current features of our Platform comply with future laws or that we will be able to continue offering all aspects of the Services in all jurisdictions without changes. We reserve the right to modify or discontinue features in order to comply with new legal requirements.
9.8 No Other Warranties: No advice or information (whether oral or written) obtained from the Company or through the Platform shall create any warranty not expressly stated in these Terms. Some jurisdictions do not allow the exclusion of or limitations on certain warranties, so some of the above disclaimers may not apply to you. In such cases, the Company’s warranties shall be limited to the minimum extent permitted by applicable law.
10. LIMITATION OF LIABILITY
10.1 Consequential Damages Exclusion: To the fullest extent permitted by law, in no event shall Jumbl Staxx, Inc., the Company and its affiliates, licensors, business partners (including licensors of content), or its and their officers, directors, agents, employees, or suppliers be liable to you for any indirect, incidental, consequential, special, punitive, or exemplary damages whatsoever, arising out of or in connection with your access to or use of (or inability to use) the Platform or Services, or any issues arising from any digital items or transactions, even if we have been advised of the possibility of such damages. This exclusion of damages includes, without limitation, any (a) loss of profits, sales, business, or revenue; (b) loss or corruption of data; (c) loss of goodwill or reputation; (d) loss of opportunity or anticipated savings; or (e) the cost of procuring substitute goods or services.
10.2 Direct Damages Cap: To the fullest extent permitted by law, the total aggregate liability of Jumbl Staxx, Inc., the Company and its affiliates, and their respective officers, directors, employees, and agents, to you for all claims arising out of or relating to these Terms or the use of the Platform, whether in contract, tort (including negligence), breach of statutory duty or otherwise, shall be limited to the total amounts you have paid to us in the twelve (12) months immediately preceding the event giving rise to the liability;
10.3 Basis of the Bargain: You acknowledge and agree that the disclaimers and limitations of liability in these Terms reflect a reasonable and fair allocation of risk between you and the Company, and that these limitations are an essential basis for our ability to make the Platform available to you for little or no cost. You agree that we would not be able to offer the Services on an economically feasible basis without these limitations.
10.4 Exceptions: Nothing in these Terms shall limit or exclude liability that cannot be limited or excluded by law, including (for example) liability for death or personal injury caused by a party’s negligence, or for fraud or fraudulent misrepresentation, or any other liability which may not be limited or excluded under applicable law. Additionally, your statutory rights as a consumer (if applicable) are not affected. Some jurisdictions do not allow the exclusion or limitation of certain damages; in such jurisdictions, the liability of Jumbl Staxx, Inc. and the Company will be limited to the fullest extent permitted by law.
10.5 Release: To the extent permitted by law, you release Jumbl Staxx, Inc., the Company and their affiliates and partners from responsibility for any claims, demands, and damages (actual and consequential) arising out of or in any way connected with disputes between users or with third parties in connection with the use of the Platform. This provision is not intended to apply to any claim of gross negligence, willful misconduct, or other liability that cannot be waived under applicable law.
11. INDEMNIFICATION
11.1 Your Indemnity: You agree to indemnify, defend, and hold harmlessJumbl Staxx (the Company), its parent, affiliates, and their respective officers, directors, employees, contractors, agents, partners, and licensors (collectively, the “Jumbl Staxx Parties”) from and against any and all claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees and legal costs) that arise from or relate to: (a) your use or misuse of the Platform or Services; (b) your breach of any of these Terms or of any representation, warranty, or agreements referenced herein; (c) your violation of any law or regulation or of any rights of a third party (including any intellectual property, privacy, or other rights) as a result of your use of the Platform or any content you provide; (d) any User Content you create or share on the Platform (including claims that your User Content infringes or misappropriates the rights of any third party); or (e) any transaction or dispute between you and another user (including any disputes between Buyers and Sellers on the Marketplace, or claims by a third party arising from a transaction).
11.2 Procedure: Jumbl Staxx, Inc. and/or the Company reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are obligated to indemnify us, and you agree to cooperate with our defense of such claims. You agree not to settle any such matter without the prior written consent of the Company. We will use reasonable efforts to notify you of any claim, action or proceeding brought by a third party that is subject to the above indemnification upon becoming aware of it.
11.3 Additional Liability: Your indemnification obligations are not our sole remedy for your breach, nor our only source of recovery. We may take other actions against you if you violate these Terms or engage in unlawful conduct (including seeking injunctive relief, where appropriate).
11.4 Continued Obligations: The indemnity obligations in this section survive any termination of your Account or these Terms, meaning you will continue to be responsible for indemnifying us for claims based on your use during the time you had an Account or were otherwise bound by these Terms.
12. ACCOUNT TERMINATION AND SUSPENSION
12.1 Voluntary Termination by You: You may terminate your Account at any time if you no longer wish to use our Services. This can typically be done through an account settings option or by contacting customer support with a request to delete your Account. Termination is effective once processed by us. Please note: if you terminate your Account, you will lose access to any Digital Trading Cards or Blind Packs associated with that Account (as well as any other content, currency, or data associated with it) and you may not be entitled to any refunds. We strongly advise that you only delete your Account if you are certain you do not want to use it anymore and do not mind losing access to your collection. If you simply wish to stop using the Platform for a time, you may just log off and come back anytime; there is no requirement to delete the Account.
12.2 Termination or Suspension by Us: We may, at our sole discretion and without liability to you, suspend, restrict, or terminate your Account or your access to all or part of the Platform at any time, with or without prior notice, for any legitimate reason, including but not limited to:
- Violations of Terms: If you breach these Terms or any other incorporated policies or rules (including the Community Guidelines or Marketplace rules).
- Illegal or Harmful Conduct: If you engage in fraud, theft, harassment, or any conduct that is illegal or that we deem harmful to the Platform or other users.
- Inactivity: If your Account has been inactive for an extended period (for example, if you have not logged in for more than 36 months, we reserve the right to classify the account as dormant and possibly remove or archive it after attempts to notify you, though digital purchases you made may persist in our records for a period of time).
- Compliance and Risk: If required by law enforcement or government request, or if your use of the Platform subjects us to legal liability or poses a risk to the security or integrity of our systems (for example, if you are involved in money laundering or are on a sanctions list).
- Non-Payment: If you incur any fees or charges due to us (for example, if applicable, subscription fees or chargeback reimbursements) and fail to pay them when due.
- Discontinuation of Service: If we decide to discontinue the Platform or any part of it entirely (which we hope not to do, but reserve as a right).
In the event of suspension or termination, we may disable your Account and prevent you from accessing it, and any pending transactions may be canceled. We may also refuse to allow you to register a new Account in the future.
12.3 Effects of Termination: Upon termination of your Account (whether by you or us):
- Your right to access the Platform and Services will immediately cease. You must stop all use of the Platform.
- You will lose access to any Digital Trading Cards, Blind Packs, or other digital goods in your Account. No compensation or refunds will be provided for any such loss, to the extent permitted by law, especially if you were terminated for cause (violation of terms).
- We may delete or anonymize your personal data and any User Content you provided, in accordance with our data retention policies and Privacy Policy, subject to legal requirements to retain certain information.
- Sections of these Terms which by their nature should survive termination (such as ownership provisions, disclaimers, limitations of liability, indemnity, governing law, etc.) will survive.
12.4 Appeal of Suspension: If your Account is suspended or restricted and you believe this was in error, you may contact our support team to inquire about the status or request reinstatement. We will review such requests on a case-by-case basis, but we are under no obligation to reinstate an account if we have reason to believe the violation was valid. Decisions by us regarding terminations are final.
12.5 No Access to Content: After termination, you will not have access to your Account or any content within it. The Company is not able to restore access to digital items once an account is deleted or terminated (outside of perhaps reactivating a wrongly suspended account). We urge you to be certain before deleting an Account, and to follow the rules to avoid involuntary termination.
12.6 Corporate or Service Termination: If we decide to cease operation of the Platform entirely, we will make reasonable efforts to notify you in advance (e.g., via email or notice on our site). In such event, we may (but are not obligated to) provide a limited window for users to sell or use their digital items before shutdown. After the Platform is shut down, you will no longer be able to access any digital collectibles, and we will not have any further obligation to you (except as required by law or explicitly provided in any shutdown policy we announce).
13. GOVERNING LAW AND DISPUTE RESOLUTION
13.1 Governing Law: These Terms and Conditions and any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with them or their subject matter shall be governed by and construed in accordance with the courts of England and Wales, without giving effect to any choice or conflict of law provision or rule that would cause the application of laws of any other jurisdiction. If you are accessing the Platform as a consumer (for personal use, not as part of a business), and your local law provides you mandatory protections that conflict with the laws of England and Wales, we will respect those mandatory protections to the extent required.
13.2 Jurisdiction: You and the Company agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with these Terms or their subject matter or formation. You and we each waive any objection to the exercise of jurisdiction by such courts and to the venue of such courts.
13.3 Appropriate Relief: Notwithstanding the above, you agree that the Company may seek injunctive or other equitable relief in any jurisdiction if necessary to prevent an imminent or continuing violation of its intellectual property or other rights. For example, if you misuse our intellectual property or violate Section 6, we may need to seek an injunction in a court of competent jurisdiction.
13.4 Dispute Resolution and Good Faith Negotiation: Before resorting to legal proceedings, we strongly encourage you to contact us first to discuss and hopefully resolve any issue. Often, customer concerns can be resolved quickly and to the user’s satisfaction by contacting our support team. You agree to attempt in good faith to resolve any dispute informally before initiating any claim.
13.5 Class Action Waiver: To the fullest extent permitted by applicable law, you and the Company each agree that any proceedings to resolve or litigate any dispute will be conducted solely on an individual basis, and not in a class, consolidated or representative action. You and the Company each waive any right to bring or participate in a class action, or to seek relief on a class or representative basis, and if for any reason a claim proceeds in court rather than in arbitration (if arbitration is applicable), you and we waive any right to a jury trial.
(Note: The above class action waiver reflects a common term in many platform agreements. However, some jurisdictions do not permit consumers to waive the right to participate in a class action. This clause will be applied in accordance with applicable law.)
13.6 Arbitration (If Applicable): These Terms shall be governed by the laws of England and Wales. Any dispute shall be resolved by binding arbitration in England and Wales. You agree to waive any right to participate in a class action lawsuit or class-wide arbitration. All proceedings shall be conducted solely on an individual basis.
While our preference under Law is to resolve disputes in the courts, if we later establish an arbitration program for certain jurisdictions or in general, we will update these Terms to provide the details. Unless and until such time, we do not mandate arbitration for disputes, and you retain your right to pursue claims in court as per Section 13.2, subject to the class action waiver above.
13.7 Time Limit to Bring Claims: To the extent permitted by law, any claim or cause of action you have arising out of or related to these Terms or the use of the Platform must be commenced within one (1) year after the cause of action accrues; otherwise, such cause of action is permanently barred. (This means if an issue arises, you must file a claim within a year, or you lose the right to do so.) This clause does not apply where prohibited by law (for instance, some jurisdictions do not allow a shorter period than the statutory limitations).
13.8 Consumers – Local Laws and Rights: As a consumer, you may have certain rights under the laws of your country of residence which provide you with the right to bring or defend proceedings in that country and under that country’s laws. Nothing in this Section 13 (or elsewhere in these Terms) affects your rights to rely on any such local law mandatory protections and provisions.
14. GENERAL PROVISIONS
14.1 Entire Agreement: These Terms (including any documents incorporated by reference, such as the Privacy Policy and any additional policies or terms we have provided for specific services or promotions) constitute the entire agreement between you and the Company regarding your use of the Platform and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Platform or subject matter of these Terms. You acknowledge that you have not relied on any statement, representation, assurance, or warranty not expressly set out in these Terms.
14.2 Changes to Terms: We may revise these Terms from time to time. When we do so, we will post the updated Terms on our website and/or within the app and update the “Last Updated” date at the top. In some cases, we may provide additional notice to you (such as via email or a notification within the Platform) of a significant change. Your continued use of the Platform after the updated Terms are posted (and effective) will constitute your acceptance of the changes. If you do not agree to the new Terms, you must stop using the Platform and, if applicable, terminate your Account.
14.3 No Waiver: Our failure or delay in exercising any right, power, or remedy under these Terms shall not operate as a waiver thereof. Any waiver of any provision of these Terms will be effective only if in writing and signed by an authorized representative of the Company. Even if we act in a way that appears to you to be inconsistent with these Terms (for example, by not strictly enforcing a provision), it does not mean we have waived our rights. Each provision of these Terms remains in full force and effect unless explicitly waived in writing.
14.4 Severability: If any provision (or part of a provision) of these Terms is found by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, that provision (or part) shall be eliminated or limited to the minimum extent such that the remainder of the provision and all other provisions of these Terms will continue in full force and effect. The invalid or unenforceable part shall be interpreted in a manner consistent with applicable law to reflect as closely as possible the original intent of the parties.
14.5 No Partnership or Agency: Nothing in these Terms is intended to or shall be construed as establishing any partnership, joint venture, franchise, or fiduciary relationship between you and us. You and the Company are independent contractors. You have no authority to act as agent or bind the Company in any way. Similarly, we are not your agent. You agree that you will not misrepresent your relationship with the Company.
14.6 Assignment: You may not assign or transfer any of your rights or obligations under these Terms without our prior written consent. Any attempted assignment without such consent will be null and void. The Company may freely assign or transfer these Terms (in whole or in part), including in connection with a merger, acquisition, corporate reorganization, or sale of all or substantially all of our assets, or by operation of law or otherwise, and you hereby consent to such assignment. These Terms shall inure to the benefit of and be binding upon the parties and their permitted successors and assigns.
14.7 Third-Party Rights: A person or entity who is not a party to these Terms shall not have any rights under the UK Contracts (Rights of Third Parties) Act 1999 (or analogous laws in other jurisdictions) to enforce any provision of these Terms, except for rights explicitly given to Stripe or other service providers in these Terms (if any). Notwithstanding the foregoing, the Company’s affiliates shall be considered intended third-party beneficiaries of the provisions of these Terms, with the right to enforce such provisions.
14.8 Notices: We may provide notices or communications to you via email (to the address associated with your Account), via written communication sent by postal mail to your address on record (if provided), or by posting within the Platform (e.g., in-app notification or on our website). You consent to receive electronic communications from us. It is your responsibility to keep your contact information (especially your email) current. If you need to give us official notice, you must do so in writing via email to our designated legal notice email [notice email] or via postal mail to our registered office address (provided on our website). Notices will be deemed given (a) in the case of email, on receipt by the sender of an appropriate confirmation (which may be automated) that the email has been delivered to the recipient, or (b) in the case of posting on our site or app, at the time of posting, or (c) in the case of postal mail, on signature of a delivery receipt or 5 business days after deposit with an internationally recognized courier, postage prepaid, to the address provided.
14.9 Force Majeure: The Company shall not be liable for any delay or failure to perform its obligations hereunder if such delay or failure results from circumstances beyond its reasonable control, including, but not limited to, acts of God, fire, flood, earthquake, pandemic, explosion, war, terrorism, civil unrest, internet or power outages, strikes or other labor disturbances, actions of governmental authorities, or other events not under the Company’s control. In such event, we will be entitled to a reasonable extension of the time for performing such obligations.
14.10 Headings and Interpretation: Section headings in these Terms are for convenience only and have no legal or contractual effect. Words in the singular include the plural and vice versa. The words “include” and “including” are deemed to be followed by the phrase “without limitation” unless the context clearly indicates otherwise.
14.11 Language: These Terms are written in the English language. If we provide a translation of these Terms into any other language, the English language text shall prevail to the extent of any inconsistency. All communications between you and us shall be in English, unless we agree otherwise.
14.12 Contact Information: If you have any
questions, complaints, or claims regarding the Platform or these Terms, or
if you need to contact the Company for any reason, you can reach us
at:
Email: [email protected]
Address:
Jumbl Staxx, 3rd Floor, 86-90 Paul Street, London, England, EC2A 4NE
We
will do our best to address your concerns and provide any information you
require regarding the use of our Platform.
All rights, title, and interest in and to the Digital Trading Cards, Blind Packs, Platform Content, and any associated intellectual property remain vested in the Company and/or its licensors. You do not acquire any ownership rights in the underlying artwork, images, characters, or Licensed Content. You are granted only a limited, personal, non-exclusive, non-transferable, revocable license to access and use the Digital Trading Cards within the Platform for personal, non-commercial entertainment purposes. Any reproduction, distribution, modification, or commercial exploitation of the Digital Trading Cards or their content is strictly prohibited.
All rights, title, and interest in and to the Digital Trading Cards, Blind Packs, Platform Content, and any associated intellectual property remain vested in the Company and/or its licensors. You do not acquire any ownership rights in the underlying artwork, images, characters, or Licensed Content. You are granted only a limited, personal, non-exclusive, non-transferable, revocable license to access and use the Digital Trading Cards within the Platform for personal, non-commercial entertainment purposes. Any reproduction, distribution, modification, or commercial exploitation of the Digital Trading Cards or their content is strictly prohibited.
The Company is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other applicable data protection laws. We collect and process only the minimum necessary personal information to provide and improve the Platform and Services. You have the right to access, correct, delete, or restrict the processing of your personal data, and to opt out of marketing communications. The Company does not store payment card details; all payments are processed by third-party providers. For more information, please refer to our Privacy Policy.
To the maximum extent permitted by law, the Company’s total aggregate liability to you for any claim arising out of or relating to your use of the Platform, Services, or any Digital Trading Card, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall be strictly limited to the amount you paid for the specific Digital Trading Card or Blind Pack giving rise to the claim. In no event shall the Company be liable for indirect, incidental, consequential, special, punitive, or exemplary damages, including loss of profits or data.
Any dispute, controversy, or claim arising out of or relating to these Terms, the Platform, or any Digital Trading Card shall be resolved by binding arbitration in England and Wales. You agree to waive any right to participate in a class action lawsuit or class-wide arbitration. All proceedings shall be conducted solely on an individual basis.